I have just lost my superhost status after 2 bad reviews from the same guest who was vindictive .. he wrote 2 reviews on the same stay since he paid on a weekly basis and with each review counting to the status this has been a disaster I asked airbnb why this should not be considered as one stay but got no joy there . The same guests then made an allegation that I don’t own the property with zero proof of the same , I countered this on the right of reply ironically air bnb then claim that my reply which was purely based on correcting these wrong allegations violate policy as remove my reply but leave in the guests , as a result the guest profile does not have my rating of him but his is on mine and is a ranting and rating review , this is extremely unfair to me as there is now a poor one sided review ,my reply is not on this review , his profile is not affected and I have lost my superhost status ! , ALL my other reviews are 5 stars with a couple of 4 stars . Airbnb removed his reviews when I first complained and then came a week later and reinstated them