Hello Fellow Hosts-
Just checking in to see how other hosts in my region are doing? Looks as if near all of us are now under shut down order. My listing is based in Sonoma County and we received notice of our (pre-emptive) shut-down last night. Spent the evening sending out the dread 'i am so sorry, we have a mandatory shut-down, have to cancel your reservation' messages. So frustrating. 25% of my year's projected income in bookings now toast. I feel badly for guests who had planned their holidays around our beach home, and my heart aches for hosts who were counting on income from holiday bookings to get them through the winter
Curious how other hosts are handling this, imagine there is a huge volume of cancellations occurring? I've been asking guests to initiate the cancellation, and the I authorize a 100% refund. Does anyone have a better way? Seems cumbersome if I initiate the cancellation.
And, just wanting to throw out a voice of support for other hosts struggling with this latest shut-down and loss of income. It's vile, and you are not alone. We are all together in this. Happy to lend a ear for venting, or a virtual shoulder for support. We are a community, am here to support anyone needing a sympathetic colleague.
In camaraderie, pamela