So hosts, have you ever felt unsafe when a guest stayed?

Laura2592
Level 10
Frederick, MD

So hosts, have you ever felt unsafe when a guest stayed?

Given the terrible circumstances described in another thread, I am wondering if other hosts have had occasion to feel unsafe with a guest. Airbnb asks guests if they felt unsafe, so I think its only fair to ask my fellow hosts the same thing. 

 

We are off site hosts and I have had a guest or two I would describe as "creepy" but not anyone I felt patently unsafe with. One did google us to try and see what other properties we owned and where we worked/made a guess about how much we were "worth" and our ages, etc. I thought that was invasive and odd and if a question were asked where I could have expressed that I would have. (I just said I didn't want to host them again.) Have YOU felt unsafe with someone in your home?

27 Replies 27
Emiel1
Level 10
Leeuwarden, The Netherlands

@Laura2592 

 

I once felt unsafe, as the female guest (student) was clearly in a bad mental state. I was concerned she would harm herself (she attempted already !) or do other weird things to people in the house. I managed to let her contact "student support" at the school (I gave her a choice: you contact them today OR i cancel reservation)
After one day she went back home (Amerika, her parents were informed by the school and bought her a flight ticket)


I was relieved when she left the house (but it is sad anyway to see young people completely derailled)

@Laura2592 

Yes, I had a strange guest book a listing in advance of protests in the region. He adjusted outside video surveillance, defiantly broke numerous house rules even after we discussed them, sarcastically commented to me about still being on site servicing another unit, made a request for service on a Sunday, then refused to answer the door or respond to multiple communications a few hours later at the established timeframe.

 

He was encouraged to find other lodging.

Hosts have a duty to the safety and protection of other guests and the property.

I did not feel satisfied that Airbnb could be trusted to handle the matter or properly investigate it since they are an official advocate and financial supporter of the dangerous protests going on. They have lowered the bar for guest access to private property they don’t own, while simultaneously reducing hosts ability to vet potential guests, and further compounded these issues with empirical evidence of mass censorship of truth on these boards when such discussions are presented.

 

Why is this?

How many positions within the organization have been compromised or infiltrated?

To what end?

Yadira22
Level 10
London, United Kingdom

Yes- a couple of times.

 

I had a gentleman stay who was a recovering alcoholic, he relapsed during his stay and it got to the point that he fell asleep on the staircase, head completely lodged backwards (if he vomited could have terrible). I got a call from someone to tell me this as was staying elsewhere and I had to physically put him in bed with a friend’s help. The nights prior he called/text every 5-15 mins to ask me small things, eg. The address, ships, transport, etc. I answered as he mentioned he had no smartphone and no surprise he did. (Should have set boundaries then, lesson learnt!)

Airbnb was no use and only giving them and the guest a piece of my mind, it become “normal”.

 

Other than this I have guests who ask me out, and insist even though I am very forward in stating I don’t date guests whilst they are guests and it’s not “playing hard to get”. My approach is kind but very upfront- for many women when someone insists it becomes first annoying/disrespectful and then stressful and uncomfortable. When this happens I go stay somewhere else and leave them to be dealt by a male friend or family member, average stays last about 4 nights. 

Then there are the guests who find your work details and send you skype messages, Facebook requests, etc. Now my accounts are completely private or deleted. 

 

Once again- Airbnb have been completely useless from my experience on this but I imagine everyone has a different story. 

@Yadira22 

You Are Too Kind (In My Opinion)

Learn To Be Stricter, Please 🌐

Yadira22
Level 10
London, United Kingdom

@Artíoms1 Thank you for responding and concern. Of course there have situations when I could have been more stricter would have helped but this is not always the case. 

For example, I have had situations outside of Airbnb when I get asked out, (sometimes) I kindly say no (reason is not important) and many accept this. But some take this as a « try harder » moment, and insist- once again I say no and it goes from cute, to frustrating, to disrespectful and threatening very quickly... no, is still no! Finally they get the point and move on. 

However, others take the rejection wrongly (personally, I would prefer to know up front if someone is into me or not but this is me) and get defensive. I have been called all sorts of things, shouted at, threatened physically etc. 

In your everyday life this scary, but you should have the comfort of knowing you can escape it, your home should be a safe space. Yet, if this were to happen in your own home, during Airbnb... please tell me what am I supposed to do. 

I once met à male guest at the station and showed him to the apartment, I asked him how he was (that’s all) and he started talking to me about sex and though I am open to talking freely about any topic, if we casually reach it- this was awkward. He then invaded my space and tried touching my arm, my hair etc, I flicked it off and changed the subject, as did my body language and mannerisms (I was not subtle). He continued... 

 

Hence, if at any point I feel uncomfortable or threatened and Airbnb has been zero help, I go stay with a loved one and return only once they leave. Till then, they deal solely with my father or male friends  who have been warned and proceed with a very distinctive way of hosting (polite but not quite so friendly). 


Being authoritative, shouty and so on does not always work- at least for all women. Instead of having to rely on another’s (in my case male’s) help for these situations, women and everyone really should be empowered and given actual tools (ie. a working and sufficiently trained safety team from Airbnb, with sound advice, verified accounts, so forth) as to first minimise such situations and to then deal with them accordingly and efficiently. Don’t you think so? But once again, this is only my opinion. 

Colleen253
Level 10
Alberta, Canada

Yes absolutely. I won’t get into any detail here. Airbnb was informed of my incident. But suffice to say, YES. Thanks for asking, @Laura2592. it’s nice to know somebody  is thinking about Host safety.

Kelly149
Level 10
Austin, TX

@Laura2592 I'm sure there were guests where I would have... but I have a husband the size of a bouncer and he could talk a cat down out of a tree, so he gets directly assigned any questionable cases. I absolutely would not host without him.

 

*bonus that I'm 99% certain that the County Sherriff that would answer a distress call would come down on the side of Owner always overrrides unruly guest and that doesn't hurt either.

@Kelly149 

Kūdos To Your Husband, Ms.Kelly 

He Sounds Like A Classic Gentleman..

Jennifer1897
Level 10
Irvine, CA

I have also had the occasional attempt to add me on social media. Luckily I am very private due to the nature of my work. That being said, I have never really been made to feel unsafe, however I have had many instances of feeling uncomfortable. I had a gentleman text me late at night on my personal phone from the room he was renting, offering me a massage, and describing the fantasy he had of us. He was promptly asked to leave.

 

Other than that I have had persistent guest, mainly male, ask me for dinner, drinks, etc. I understand some of it may come out of an attempt to be friendly, but it always makes it a little odd/uncomfortable after you decline, especially when you have to do so more than once. 

 

I have also had quite a few inquires that wanted an "hourly" rate. Sorry I am not a brothel. I have also had guest ask me to leave the home so they could have some "Private" time. Talk about awkward haha

Mike323
Level 9
Middletown, PA

**[Off-topic comment removed in line with - Community Center Guidelines]

Sarah977
Level 10
Sayulita, Mexico

@Laura2592  Good question. As a single woman with a home share listing, I could be quite vulnerable. But all of my guests have been fine folks, both male and female. I have never felt in any danger from my guests or had anyone act in an inappropriate manner.

 

One male guest wanted to take me out to dinner his first night here, which I accepted, because there were no weird vibes at all- he wasn't coming on to me, he was just being friendly and appreciative and I think he just didn't want to dine alone in an unfamiliar town.

 

@Mike323  Please stop posting your racist right wing political screeds here. It's highly inappropriate.

Martin280
Level 10
New York, NY

I've been verbally assaulted by a guest, had multiple guests steal from my apartment, been physically threatened by a guest and I've called the police to have a guest physically removed. I've been a host for 6 years. I stopped being super friendly and became much more professional and no-nonsense and I found it to be very helpful at keeping guests from thinking they can cross lines. 

Announce The Property As Government/Diplomatic Residence

Beforehand

As A Detterant 

It's What I Do 💯💮

Also Announcing Any Senior Position

You May Have

Beforehand

Teacher,Manager,Official Etc..

This Improves Courtesy & Respect

(From Experience)