So only 5% of superhosts will get the superhost relief fund!

[Bob40]

After an estimated 5% of hosts being entitled to the 25% payment, which turned out to be 12.5% anyway, it's now clear that about the same miserably low percentage will benefit from the superhost relief fund. Can I suggest to Airbnb that instead of releasing upbeat PR stories, they keep quiet? Why raise hosts' expectations at a time when we're badly in need of income? It's just sailors' promises!

[Katie902]

So true. I’ve been a host, superhost for nine years. It’s my sole income source, I’m single. My “relief” from $20,000 of lost revenue, not counting June, is $1000. This is not 12.5% .  
    I’m so frustrated after a reservation, with a long week of ten people just got a full refund. **bleep** .

[Bob40]

@Katie902I'm tempted to say you've done well to get that! I've lost over 10,000 euro in cancelled bookings and can't afford to pay any bills including renewing my car insurance. OK, life without a car is possible, it's not the end of the world. However it's galling to read that Airbnb have just got in 2 billion dollars - how about sharing some of that with your so-called partners?

[Ephraim0]

I can't help but question if the 250 million is a government grant meant to support hosts. The worst part is if airbnb is misdesignating host allocations towards operating expenses and internal salarys. Thereby pocketing federal host money with no recourse or immediste consequences.   IfmIf this is government money  once it's all over I promise to pursue a case of misalropriation to the government if possible at the very least a non stop persuit on social media so there's a voice of truth for the court of public opinion.   Done with promises, I'm  sorry I'm cynical. And when this is all over assuming it's not rectified I will not let the issue go unaccounted for, and insist on an auditing.  I will research the origin for the funds. If it's government I will relentlessly advocate to government officials and more importantly notify social media I have a lot of free time and a lot of resentment.  I am hurt and infuriated. This won't be forgotten not  by me. The truth and documentation will be a relentlessly repeated. Believe me I'm pissed. And I promise I will persue equity. But mostly I hope this is truly an honest accounting  error. 

[Ephraim0]

Misappropriation.of gov funds? PR stund and empty promises.who knows but I'm  pissed. Social media is your freind if there's no honest explanation and it's rectified.

[Valeria618]

I’m not sure about the majority of the relief fund being directed to the U.S...

I have been hosting in Berkeley, CA for 8 years now, had several reservations canceled from March thru June and I haven’t received anything from Airbnb, not even a dime!

I do understand the problems that Airbnb is having right now, we all are. Why raise expectations of some kind of help if you aren’t going to offer any? I meet all the criteria, being a Super host for several years, having cancellations due to Covid-19 and have all my income coming from hosting and still nothing!

Any reasonable explanation?

[Robbie54]

Just because you @Valeria618  haven't received anything from the relief fund doesn't mean they're not directing most of it to the US. Unfortunately you are one of thousands who qualify, but I believe Airbnb are handing out these grants to the few who earn the most as they make the most money for them. As I and others on here have already said those who earn the most may not necessarily be the ones who are in need the most, but Airbnb seem to think otherwise. So flawed...

[Valeria618]

I don’t know for sure if Airbnb directed most of the relief fund to the U.S. or not.

I know that I have two friends here in the U.S. who just like me didn’t receive any money from the fund... flawed indeed!

[Helen3]

Well actually you do know for a fact that Airbnb are directing their support to higher income US hosts @Valeria618

You know that because Airbnb have said the US gets a third, yes a third of the total income available and the rest of the world with hundreds of countries gets a tiny sliver each of the rest of the money.

And look at the evidence of hosts who have said on various forum they have been invited to apply 97% of the ones I have seen are hosts with one or two properties (in one case five) who not only have higher income listings but in one case had a partner with a successful business and other income streams.

[Eugénie12]

I could’t agree more with Bob.

Mentioning that a fund has been raised to help superhosts when more than 90% of us won’t receive anything is worst than silence. It rises expectations in a time we truly fear for our futur. 

Furthermore, saying that we will receive some compensation for the bookings cancelled between March and May gave us hope as well. Hope.... Until we realised that, if we respected Airbnb advice to host with a moderate cancellation policy, all booking cancelled more than 5 days before arrival would not be included in this... And that,  even when our guests specifically mention that the reason of their cancellation is the curent Covid situation . 

I lost about 20k and yet obviously I already know that I won’t be invited by tomorrow to the super-host fund. That made me experience different kind of emotions... including wondering what I did wrong, what was not enough to make them truly care about me or anyone else in the same situation. 

Tonight, all my thoughts will go to those who have trusted Airbnb, did their best to become super host and to maintain their status weeks after weeks with so many efforts to meet their demanding expectations but yet are left behind. 

Many will have to close their businesses and will probably sink into the ocean of precariousness this crisis  has created. 

So please Airbnb, respect us enough to not call us partners if you don’t act like one. You clearly proved today that you only individualise the benefits and communitarize the losses. Which is the opposite of a true partnership. 

I would have preferred to see you, paddling with us during the storm and guide us trough it. But none of this happened.... sad.

[Paul1242]

I felt that being a Superhost is just a pie in the sky.   They seem to give that Superhost status to a lot of hosts that don't even deserve it, so I would not really put all your faith in that little false achievement.  The one thing I have found is being very nice to the guest, having a very clean place, and word of mouth.  The Superhost tag has not really benefited me in any way.  With Brian saying they were going to help host was a false promise which I knew would not materialize.   So the best of luck to all getting your hosting back up and going again cause I don't think you will get much support from Airbnb since they have had such a big layoff.  I really think that Airbnb needs reorganize and have a better business plan with a disaster recovery plan in place in helping the host to succeed when everything opens back up.

[Kris105]

I don't understand why i don't get an email, i meet all requirements am down to about 10% income compared to last years for march-may @Airbnb  @Liv  why am i being overlooked?

[Helen3]

Because as has been said multiple times on these threads and on the information Airbnb sent to you about how the scheme works only a small number of eligible hosts are being invited.

[Ephraim0]

Unbelievable simply unbelievable and unforgivable

[Christine615]

I wonder if some of my international colleagues would stop saying that US hosts are living in the wealthiest country. If you mean a country where the top 1% hold more combined wealth than the bottom 99% well then yes - we might be wealthy as an average but last I looked Jeff Bezos hasn't been sharing with the rest of us.

If you mean a country where billionaires still lobby against raising the minimum wage which is stuck somewhere around $7.00 and hour with no benefits. Oh - and restaurant workers are allowed to get only $2.00 an hour because the government assumes they'll get voiuntary tips from customers.

Are you talking about the wealthy company where conservative governors are demanding that low-wage workers go back to work and risk infection?

The meat packers who are dying but the government declared them essential workers? How about the healthcare workers working for for-profit corporations who are getting their salaries cut or hours but in the middle of a pandemic.

Those wealthy people? Some of them have Airbnb's to make ends meet.

A lot of my colleagues are either renting rooms in their homes, or moved so they could rent their whole home because it's the only way to keep it in these days of rising property taxes. Yes - that was me on the local news along with other residents protesting property tax increases as high as one thousand eight hundred percent (not a typo). We're not investors with multiple listings. A lot use the income to pay the bills. I write for a living so Airbnb has become a primary source of income and allows my co-host to have an affordable place to live. Now I'm using what's left of savings to cover the mortgage and utilities after her restaurant furloughed all the staff with no advance notice and no return to work date date. Oh - and although the government promised to give people like that enhanced unemployment - none of her colleagues has received a dime in two months. Imagine that - no healthcare and no paycheck for two months.

So for those who want to fight Airbnb re: perceived favoritism - try to stop using blanket assumptions. It's hurtful. I haven't been invited. She hasn't been invited. No one I know has been invited.

People in the U.S. are in the same boat and we aren't eating up those funds as far as I know, because many of us haven't gotten any help.

We're all hurting. If you want to direct your anger at Airbnb - that's one thing. Making wild accusations about US hosts is another.

[Bob40]

@Christine615I don't think anyone's getting at US hosts, rather Airbnb's apparent decision to please the home market and prioritise the US in distributing its pitifully small relief fund. We're all in agreement here, people are fed up with being patronised by Airbnb which has monumentally mishandled its response to this pandemic leaving hosts with nothing or next to nothing.