Some nerve!

Julie-Ann24
Level 2
New York, NY

Some nerve!

I find it remarkable,  DISPICABLE and COMPLETELY INSULTING that these people have the AUDACITY  to remove ANY of my 5 star ratings. 
I work really hard for those 5 star ratings. 

Just because I was kind to someone during a damned PANDEMIC and offered a discount in exchange for some work on my property, doesn't mean it was unbiased. 
Tell me.... why haven't removed they reviews from that idiot who tried to rip me off and that disgusting family who destroyed my place AND tried to rip me off?
I know that all they wanted to do was take away my Superhost status. 
This is EXACTLY what other hosts talk about when they speak negatively of Air
bnb.
 

 


Hi Julie Ann,
We recently removed one or more reviews from your account that we suspect to be in violation of our Review Policy. We removed reviews for the reservations listed below as they are associated with reservation signals indicating that the reviews may not be entirely unbiased, including signals that the reservations were significantly discounted and received a five-star rating. We’d like to remind you that Airbnb only allows authentic unbiased reviews.
Reviews we removed:
 
These reviews will no longer appear on your account and will not be used to calculate your overall ratings. Superhost status is maintained by having a 4.8 overall rating for the most recent 12 months at the time of evaluation, and meeting other requirements outlined in Superhost Terms and Conditions.
At this time, we are not taking any additional action against your account or any of your listings based solely on these prior reviews. We may consider these prior reviews when evaluating any future violations of our review policy. Please be aware that future violations of the policy may result in the suspension or removal of your Airbnb account and/or listings.
Thanks,
The Airbnb team

 

 

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2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Julie-Ann24 

Did you complain at Airbnb about removing the review(s) ?

Julie-Ann27
Level 1
New York, United States

Yes. No one has responded.  It's disgraceful.