Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kristie140

When a guest makes a reservation, 50% of the booking value goes to Airbnb at the time of the booking and the other 50% at a later time. My question is whether or not the 50% booking deposit can be changed or if this is set in stone by Airbnb? Latest reply by Helen3

Hello community! This is my first real issue and I'm looking for help. I had a group of 16 20-somethings stay in my house the last 2 days. The first night in I got a noise complaint from them. They were responsive and communicative throughout the issue an... Latest reply by Helen350

Can anyone provide me with phone number for airbnb as I can not upload my address paper. Thank you Jurgita Latest reply by Anonymous

As everyone is aware lots of areas in the UK have entered into what they call as 'local lockdown' these are areas where the Covid 19 virus risk is especially high. On the Guest profile details there is no indication of where in the UK guests live. So befo... Latest reply by Andrew1435

Hi I have just received a super host coupon. I live in New Zealand and the coupon is in USD can I use it for accomodation in NZ as we won't be going to the US before the coupon expires? Latest reply by Robin4

HOME OWNERS MUST READ!This review is from the perspective of a home owner who engaged Turnkey to manage a home in Big Bear Lake. Let me first start by saying I've given them the benefit of the doubt far beyond what anyone deserves. I finally had no choice... Latest reply by Sarah977

Hi, my father in law has a tenant in a property and he realised earlier this year that he is illegally subletting it and does not live there. We instantly approached him and told him that he had to cease this because of insurance purposes and many other r... Latest reply by Sarah977

I’ve had this happen rarely but more than once. I am 100% sure I tapped “accept” on a booking request but then it shows that I declined the guest’s booking request. Has anyone else had this happen? Is it an Airbnb bug or is it something else (flagged acco... Latest reply by Christine1

When I try to export upcoming reservations to CSV I get past reservations up to end of 2019.I checked whether the date filter was wrong but found it was blank and when I tried to set parameters by selecting dates from calendar dropdown it would not work (... Latest reply by Jake-And-Siri0

Hello fello hosts! I recently went through a grueling process to remove a guests 1 star review. I'm hoping this information helps someone else because when I was going through it I couldn't find much information from the Community page. The Review: My ... Latest reply by Kevin1322