Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Paras45

Hi Ive booked a villa and the location is about 30 minute drive from where advertised on the AirBnB listing. I learnt this after being given the address post-booking. It’s past the cancellation refund point but would I be able to get a refund based on the... Latest reply by Helen3

How can I discuss a problem with a real person at AirBnB rather than a computer? I have tried email, but I am receiving computer generated responses that do not address the problem. Latest reply by Helen3

Think twice before using airbnb and booking house on this app. It is our mistake that we did not read the hundreds of words’ description carefully. Firstly, we made reservation on Aug 31 and the host sent us the rules on Sep 5. Especially at that day we d... Latest reply by Ann72

please call me ** please **[Phone number hidden due to safety reasons - Community Center Guidelines] Latest reply by Kwaku-And-Barbara0

This subject has been discussed a lot in terms of dollar value however it is important to remember the cost of rental per night. What is the minimum percentage of the nightly rate do you think should be? Someone who is doing a home share can not afford a ... Latest reply by Inna22

I'm a new host. Just had my first guest cancelation and I'm not sure how this works. He booked instantly on 9/23/20. The stay was 9/25 - 9/28/2020. He canceled 25 hours prior to check in. I need advice on how to move forward. Thanks, Sherri 68 Latest reply by Mike-And-Jane0

PLEASE SHARE CONTACT DETAILS OF AIRBNB REPRESENTATIVE GUJARAT/INDIA.THANKS Latest reply by Mike-And-Jane0

My question is this: Why is Ms. Catherine Powell stating that Airbnb is working to give hosts the authority to make cancelations, related to covid, as they see fit but the "support" staff and the extenuating circumstances policy state that if you have al... Latest reply by Emiel1

Hello, Recently, we have stayed at an Airbnb in California. During this COVID time, we obviously asked about additional cleaning the host was to perform to sanitize the place, and they responded appropriately. When we got there, however, the place was not... Latest reply by Sandra126

I recently had a older couple stay which I spoke to on the phone prior to checking in. On the phone and in my messages I assured them to call with any concerns or questions. They completed their stay of a couple days and did NOT hear from them. After they... Latest reply by Sarah977