Someone booked a week in my cottage via Instabook. I allow a maximum of 4 adults + 2 children. AirBnB define children as 12 and under. The guest (who is also an AirBnB host) has 4 adults + 2 teenagers which makes 6 adults.
The cottage is 400 sq. ft. Too small for 6 adults. When I used to allow 6 adults I got negative reviews on AirBnB. Plus I don't charge for 6 adults. Having 6 adults for a week will mean the septic tank needs to be pumped out.
I have reached out to the guest but no response. If I cancel them, then AirBnB will block that week but they did not adhere to my Instabook rules so it doesn't seem fair.
Can I charge additional money to cover the additional costs of 2 more adults?
Please advise.