Super Host Benefit

[Robert5433]

I received a code from Airbnb for a discount on eero products as a reward for being a Super Host.  While that was great the coupon code in invalid.   I called Airbnb and spent 30 minutes while they tried to get a fix.  They referred me to eero and after 20 minutes that person said the code is invalid and they would email me.  I got no email so I called again today and they (eero) said they needed to get technical leadership involved and I would hear in a day. 

For an organization that relies on good customer service (us hosts provided good service to our combined guests..) this poor care of checking on what I would assume is a widely distributed code is not ok.    

[Cindy977]

Having the same issue, Airbnb told me to call Eero but Eero has no access to the codes Airbnb generates. I spent hours trying to get a new code or one that actually works. I want to order the Eero and the 30% is nice. Please let me know if you hear anything? Thanks!