@June215
Yes June, they have made sure they have cut off the assistance at both ends.
A/......Hosts eligible for the assistance will receive a payout as per their cancellation policy!
What this means is, hosts with a flexible/moderate cancellation policy will not be eligible because they have already signaled they want the guest to be fully refunded!
B/.....The only hosts who can claim this will be hosts who have a strict cancellation policy....and most of those are multi listing hosts! Surprise, surprise, It won't be available to..... hosts with more than 2 listings!
Once again June, it's a case of 'smoke and mirrors'! There is a substantial PR department within Airbnb whose job it is to protect Airbnb, come what may!
Look, in reality I learned years ago not to depend on what Airbnb say! I run my business my way and accept full responsibility, I do not look for assistance from Airbnb in bad times because I am sure I won't get it.
We have to get past this mentality of depending on Host Protection Schemes, and having our backs covered.....they are not. Once you realise that and simply use Airbnb as a booking agency, the sooner you will take steps to protect yourself and be in harmony with your business!
Don't get into bed with the devil!
Cheers......Rob