Todays Covid restrictions

Lisa5619
Level 1
Stratford-upon-Avon, United Kingdom

Todays Covid restrictions

@Quincy Hi Please can you offer any advice on todays restriction announcements and how it will affect our upcoming trip? We are a party of 9 ( 4 Households) final payment due to be taken tomorrow - 

Best Wishes

Lisa

2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Lisa5619 This is a community forum so I doubt you will get an answer.

Legally I believe (although others will disagree) that your contract is frustrated and you should get your money back. However you are in a nightmare situation where if you don't pay the 2nd half of the cost you will have defaulted and probably lose all your money.

What is the cancellation policy for the listing? Even its strict you would get 50% back (depending on dates)  so you lose nothing by paying the balance and then arguing for a refund

Quincy
Community Manager
Community Manager
London, United Kingdom

Good morning @Lisa5619, thank you for tagging me. In this case I would recommend that you contact Airbnb right away on  +44 203 318 1111. 

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