Uncomfortable in 30 day booking, one week in

Melissa1211
Level 2
Athens, Greece

Uncomfortable in 30 day booking, one week in

Hello,  not sure what I hope to achieve here. Just some advice, please.

I am in the process of moving from Greece to the UK and made a 31-day reservation in Athens because the move took longer than expected. On arrival, the host told me to be quiet as the neighbours weren't happy about him using the apartment for Airbnb, which I am as I'm here alone. And it is not his fault, but it is not pleasant being in a building where the people are really angry about Airbnb. 

 

This morning someone was thumping at the door like a debt collector and since nobody knows this address, I decided to ignore it as I wasn't expecting someone and I am alone. They came back again and again about 3 times in an hour and since they were banging so aggressively, I found it really creepy and just did not answer. 

 

When I looked at my emails, I saw my Airbnb host said that the neighbour said that I had thrown trash out of the window into her garden which I had not. I explained it was not me and he said okay. Then someone comes thumping on the door again two more times. I ignored it as they had already discussed it with my host and him with me. Then the next thing I know someone is back again, this time taping aggressive notes to the door saying "Don't throw trash!" I didn't! With every bit of tape added, the man was punching the door dramatically and aggressively. 

 

I took the note down and contacted the host to say look, why is this still ongoing? Then he started sending me pictures of trash to prove trash was in this woman's garden.  Then he said "I will not ask for money this time" - money for what? and said if I do it again the police will come. 

 

There are an awful lot of people in this apartment building, many (not me) having illegal lockdown gatherings but it is automatically assumed that I, the Airbnb tenant threw the trash? I am a 30-year-old professional woman, I don't know why I would throw trash out of a window and into some random woman's garden. Now I feel incredibly uncomfortable in this apartment and wish I could leave. I really don't appreciate the host not giving me the benefit of the doubt, and dread going in and out of the building. The cancellation policy does not allow me to leave and I don't want to lose 3 weeks worth of a booking because I can't afford to lose $700 and just go elsewhere. But I don't appreciate the host's tone and accusations, and the aggressive neighbour repeatedly coming back to my door again and again. I seriously wish I had not booked for so long.




18 Replies 18
J-Renato0
Level 10
Rio de Janeiro, Brazil

@Sarah977 

Although we agree that this situation is unaccepetable, we do not agree completely on the way we see it.
However you raised great points, very important to be considered by Airbnb, by the hosts and guests for future analysis and to reconsider or reanalyze some cases. Feeling unsafe and being objectively unsafe are diferent things.

Do you evaluate your imagination or creativity? Again this can limit you are out of box thinking.

 

“ Guests have claimed a lusting is unsafe just because they have irrational fears of neighbors because of their race, or because they saw sme drug dealers out on the corner who ignored them complete.”

 

Melissa didn't mention what you have said! 

 

Nevertheless, that was mentioned in other thread!  

                                                                                                             @Sarah977 

Dale711
Level 10
Paris, France

I hear what you saying, and I don't blame you.

                   

 

                                                                                             @Gordon0 

@Melissa1211   It is possible that you can resolve this situation without involving customer service, if you and the host can reach a mutual agreement to change the checkout to an earlier date. A reasonable compromise would involve a notice period that gives the host a chance to find a replacement booking, and a partial refund equal to the room rate of your unused nights. 

 

https://www.airbnb.com/help/article/1363/can-i-change-my-reservation-during-the-trip