Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alex

I just had a guest try to book our airbnb and he received this message ... "Choose another place to stayAirbnb prevents reservations for entire homes when a pattern of factors (like location or reservation time) suggests the booking may be unsafe.This res... Latest reply by Nirman1

Has anyone ever had a guest throw a party at their home despite explicitly stating that events are not allowed in your house rules. I had this happen to me the guest refused to pay for damages and Airbnb then deactivated my listing because of a complaint ... Latest reply by Robin4

Hi everyone! I haven't been able to find something relating to my exact issue anywhere so I will start a new post. What I am currently having is an existing guest is in the middle of a long term stay (28 days). This guest is wanting to extend their stay. ... Latest reply by Ricardo85

How long are we supposed to wait for claims to be paid/decided, after damages?? We have been waiting since the middle of August, and we still have no stow after our last guest Latest reply by Charles224

Hi, I'm using default text messages on my mobile phone, but I want to know how to edit those messages and save the changes.I can add a default message to a customer and add some text, but I want to change the default text instead of changing it each time ... Latest reply by Charles224

I know that Airbnb sends guest that are really quality control, to check that your place meets five star standards. To many things have happened that lead me to this conclusion. Make Airbnb unhappy for some reason. I think they also 8 ball you by sending ... Latest reply by Shannon579

Title says it all. Police report filed. Reported to Airbnb. Guest refuses to pick up the phone or reply to text messages. This is felony grand theft. I’ve contacted local news as the guest is a failed destitute actress/Instagram influencer type, **, real ... Latest reply by Sinta2

I have not been receiving guest arrival reminder emails.I receive all other communications from guests or Airbnb via email. I always check my spam or junk, notifications are turned on.Has Airbnb stopped sending guest arrival reminders? Latest reply by Dawn627

Hi everyone, This is a complicated one! We are staying in an Airbnb for six weeks. There is a lockbox outside for the outdoor key, and a lockbox inside the main door (block of flats) for the indoor key. During this six week stay, we went away for a week,... Latest reply by Helen3

hi everyone, I mentioned in the past month that whenever I need help, the platform is having solutions for my cases. They respond in a manner, where you get out afterwards the same as you were before.It's like talking to a wall. The solution suggestions ... Latest reply by Helen3