WHERE IS CHAT I NEED HELP NOW not fishing around trying to find for half an hour !

Jackie591
Level 1
Whangarei, NZ

WHERE IS CHAT I NEED HELP NOW not fishing around trying to find for half an hour !

WHERE IS CHAT I NEED HELP NOW not fishing around trying to find for half an hour !
 Superhost is supposed to be able to get support straight away
 instead Ive wasted half our of my time and I'm left annoyed (as usual) and frustrated that yet again I cant talk to some one 
 I'm TRYING to list 2 more rooms
 I'm not going throught the rigmarole of WHOLE NEW LISTINGS
 I am one and same property
 SURELY theres a add a room?

 

 super frustrated

3 Replies 3
Sandra856
Level 10
Copenhagen, Denmark

Hi @Jackie591 🙂

The thread just above yours is named "contact airbnb". On page one you will find info including phone numbers. 

Best, Sandra 

thanks Sandra but I cannot see "contact airbnb" there should be an instant chat thats EASY to find

 

Sarah977
Level 10
Sayulita, Mexico

@Jackie591  The "Contact Airbnb" post is a large pinned post on the first page of this Help forum. Pretty hard not to see.

As far as doing a message chat- go to the Help pages on the Airbnb website. Scroll down until you see "contact Us",follow the prompts and the drop down boxes and you will eventually get to a messaging box. They sure don't make it easy or evident, but it really only takes a couple minutes to get there.

As far as why you say you want to talk to them, you needn't waste your time contacting them. You do need a separate listing for each room, unless you want to only rent all the rooms to one guest booking. If you want to be able to rent them separately, you need as many listings as rooms.

No, there is no such thing as add a room to an existing listing just because they are all in the same house.