We just went thru nightmare too with www.turnkeyvr.com
They do NOT do anything they promise...
They kept monies owed to us...
We spent a LOT of $$ on new lanai furniture and then built it and set it up beautifully and they came and just shoved it all over the lanai where you could not even use table etc without getting up and waling to it from seating...
We waited a couple months to get "professional" pics and they let the worker guy snap a few terrible pics including toilets open and shower curtains half in and half out of tubs...
Rented it out so low nobody booked more than 4 or 5 days as it made it sound like it was a motel 6 rather than a gorgeous condo in the best part of Maui..
Their ad for our condo was mostly an advertisement for turnkey...
They were charging guest HUGE "insurance" fees and just keeping the money, it was NOT an insurance policy to protect neither us or the guests...
Have had daily chest pains since the day we gave them our keys as they do NOT listen and do NOT take notes when they say someone else will take care of my concerns and then when I would talk to the next person, they had NO idea what I was talking about...
They lost a LOT of business for us and got ZERO reviews for the couple of bookings they finally got....
I have never dealt with a LESS PROFESSIONAL company in my life...
They truly have NO idea how to successfully market rental property in an upscale area like Maui...
They kept trying to call our condo on a 23 acre Hawaiian property, a Villa, as they first description line....
They did just EVERYTHING wrong they could think of since day 1...the sales guy was the only good thing about the company and he was so good, we fell for it even though it did seem "too good to be true" and it could have cost us our livelyhood for this new venture that was VERY expensive to start and am so angry we fell for it...
This company should be checked into for their business or lack there of, practices...