What's going on with airbnb support??

Mike896 · ‎11-09-2020

I'm a superhost in LA. my home sharing registration expired. I immediately re-registered with City planning. then, airbnb's 'nights booked' counters went berserk and it's saying that I have 300+ nights booked out of 120. wtf?! clearly something is wrong with their system. BUT NO ONE WILL HELP ME. I've been asking for a resolution (daily) for 2-3 weeks now. meanwhile, my listings are deactivated.

did airbnb fire their entire support staff? all I get is automated fluff messages. what am I supposed to do?

Vivian860 · ‎13-01-2021

did you get this figured out?

Mike896 · ‎13-01-2021

no

my listings have been deactivated since July. I call support every day and no one will help me.

Danielle513 · ‎25-07-2022

I'm in a similar nightmare situation. I've called Air Bnb every day and gotten no help. The city of LA planning office does not answer calls or emails, and their voicemail is full. I am in full compliance and have paid for my 60 day extension and have been APPROVED but my calendar is still blocked! Any ideas?