Thanks for your response. Yeah, we also don’t get a lot of last minutes, and don’t need it booked every day, so maybe we should switch to strict. It’s very upsetting that this guest cancelled for this busy Martin Luther King wkend. At first I thought we’d re-book it no problem, but I think most people have already made their arrangements by now. There’s still a bit of time, but I’m worried we won’t get it booked now. So we’re just out a substantial amount (about $1600). Oh well, live and learn.