a very bad experience with a traveller

Mounia17
Level 1
Casablanca, Morocco

a very bad experience with a traveller

i hosted a guy who asked me to pay him out of Airb&b then when I refused he rented my app but took revenge causing  innovation at the app and the whole building, letting lights on from the morning and let the app in the worst state an animal can t do such horrible things the problem is that he is a manipulator and psychopath when I wrote how bad is the experience he began threatening me and sending bad messages unfortunately air b&b can t do nothing and it will be my last renting I will never post my app 

1 Reply 1
Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Mounia17,

 

I'm really sorry you had such a challenging experience with this guest! Have you already reported this to the Support team for further support? if not I'd encourage you to do so at your earliest convenience.

 

There are some extra tips here on what you can do - please do let us know how you got on!

 

Emilie

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