Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Arran34

Hello, I am in the process of booking a reservation but my ID is still being verified, even though I uploaded it last night. Just wondering how long does the verification take because I would hate for my reservation to be lost because of the delay. Thank... Latest reply by Mike-And-Jane0

Hello! I am a guest and booked a reservation in Budapest for 5 nights in September. Because of the border closure from the 1st of September, we cannot travel there. I asked the host if possible to refund but she is unwilling to provide refund referring to... Latest reply by Emiel1

I had guestsshow up on Friday and there plans (unbeknownst to me) were to have a large party at my home and basically take over my home whether I was here or not. I had a discussion with guests about what is acceptable and how I cannot have additional gu... Latest reply by Mike-And-Jane0

After booking a trip with no problems, I get a message from the host (after she accepted my reservation) that she could no longer accommodate my trip dates. She said the dates that I picked should have been blocked and there must have been an issue with t... Latest reply by LaToya23

**[Conversation with CS removed in line with Community Center Guidelines] I am writing to report a very serious issue that hasn't been addressed by any @Airbnb support. I was supposed to check in at Apartment in Portage Park on September 1, 2020 at 2:00... Latest reply by Ann72

Thieves still owe me £894 + £707 + £314 Latest reply by Cormac0

HiI need urgent feedback. I reserve the appartment for next 6 months from private person yesterday . Update was not done so now i received message that someone booked the same aportment and mske some payment.How to make money back and cancel reservation Latest reply by Mike-And-Jane0

I have just made a booking and received an email from the host (an agent) which says: "Mandatory costs (paid on-site):- Final cleaning 8 EUR per. pers. per. stay, minimum 35 EUR- Other consumption costs excl.Optional costs:- Bedlinen incl towels 10 EUR pe... Latest reply by Ian-And-Anne-Marie0

Hi is anyone else having problems getting a helpful response from Airbnb's 'help centre'? I note the 'contact us' phone line is no longer available to hosts... or 'super' hosts. I have been having a nightmare - with bots closing down threads and the so-... Latest reply by Helen3

Increasingly I am getting requests which specify one person booking but other guests may stay over during the reservation. I just deny these with a "come back when you have finalized your guest count" and a polite reiteration of our house rules concerning... Latest reply by Basha0