Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Paras45

Hi AirBnb, I am hoping to somehow get in contact with Support in order to report a bug whereby I am unable to view the Messages in my inbox via the Desktop user interface. My Account Messages area displays 'You have no unread messages' even though I have... Latest reply by Emilia42

Morning, how can I get in touch with the support team? Directly? Latest reply by Mike-And-Jane0

Hello Everyone, I'm calling on my fellow hosts for some advice. You've all been so helpful in the past so here goes... This past weekend I had a group of recent college grads. Upon their arrival they seemed like they would be responsible but unfortunatel... Latest reply by Sharla1

Hi there, can anyone tell me how I can reject becoming a ‘Super host’ or do I simply not have a choice?I ask because I already have enough pressure and stress making sure that my guests are happy and comfortable but the fact is I have a fairly old large ... Latest reply by Ann72

Has covid19 caused a major slow down in bookings for anyone? Latest reply by Emilia42

I previously was awarded "Plus" status for my listing. Nothing has changed about my listing (except cancellations by guests due to covid-19), but I believe I no longer have plus status on my listing. Where can I find out how to get it back? Latest reply by Debra300

My guest wants to cancel their booking for 2 months from now, my cancellation policy is moderate (full refund up to 14 days before check in). BUT they say they are unable to cancel without penalties. The option they are given-- Request the Host Cancel. ... Latest reply by Mark116

This is a very important post, especially as human/sex trafficking is a significant world issue that everyone has to be vigilant of. I would appreciate some feedback. Today I received a reservation request that I am instinctively suspicious of. The indivi... Latest reply by Sarah977

Good day,I joined Airbnb in 2012, I started listing my first unit in 2016 and since listed 3 more apartments. In general, I have always been happy with Airbnb’s service but the last 24hrs have been a total nightmare and Airbnb did nothing until I totally... Latest reply by Helen3

Hi, I’m an entrepreneur in hospitality, and an Airbnb apartment manager . I strongly believe that if guest stays were less complicated, more bookings could potentially be secured!I’ve developed a product that helps hosts with some issues: 1. Self check-in... Latest reply by Ashi371