Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Zachary289

Hello all,I have had a terrible experience with airbnb. My house was said to have 1.5 bathrooms.The host said that airbnb made her list it that way because it had a sauna. WHAT.. It had only 1 bathroom, no TV, no gas bbq, the host took pictures from her ... Latest reply by Mika8

I had a travel credit of €1,419.89 from a previous cancellation under the COVID-19 policy with Airbnb.When I booked with a new trip for September the credit should have been applied to the payment - as it showed on the invoice. However, the Airbnb system... Latest reply by Jude107

Hello, airbnb persists in telling me that the photo I take (with my computer, recommended), does not correspond to my ID, and therefore I cannot make a reservation. How can I solve this problem? I tried to send a message that hasn't been answered for 3 da... Latest reply by Mike-And-Jane0

Has anyone ever gotten this company to help them with an issue? After a month of trying they are still ignoring me. Haven't spoken to a human after multiple emails and numerous phone calls. I'm beyond frustrated with this awful service, but i really reall... Latest reply by Karen1332

I've had my first retaliatory review - because I could not give a late checkout due to enhanced Covid cleaning measures - and Airbnb has not got back to me in a week now since I started a case file. I had to wait one hour and 16 minutes to talk to somebod... Latest reply by Ian-And-Anne-Marie0

Hello All, Hope you are well. Given how COVID-19 hit and certain restrictions and adjustments needed to make etc, some may have decided to stop hosting, at least we did. Out last guest was in March 2020 and we miss them. For the purpose of bringing som... Latest reply by Yadira22

I'm going out of my mind here because of my guest told me on departure day that one of her friend, who she had close contact, tested positive to COVID. By safety precaution, I decided to cancel all reservations for the following 72h and cleaned thoroughly... Latest reply by Marc-André7

My family has owned a vacation rental business for almost 25 years and Airbnb is all but destroying it this year. After multiple attempts and hours of time spent, I finally was able to reach a customer service rep (if you can call them that) to ask questi... Latest reply by Linda108

I'm writing this as a previous 5-star host and now, an extremely disgruntled guest. Should there be separate host vs accomodation ratings?Overall, I think there should be two different ratings for a host and for a property. We had a pretty nice property b... Latest reply by Sarah977

Hi everyone!My name is Todahtiyah. I’m originally from Los Angeles but currently live in Charlotte, North Carolina. I’m currently looking for an Airbnb that will allow me to host my baby shower. I understand times are definitely different right now with a... Latest reply by Sarah977