Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Bhumika

**The associate told me it would be escalated, prioritized and handled right away, when I asked if that meant 3 hours, he didn't have an answer.PLEASE WITHDRAW AND CANCEL THIS REQUEST. THE G... Latest reply by Donald28

I got an email from CS that per guest complaint my amenities are different from listing and that there will be serious consequences if I do not fix this. No other details! I have hosted a few hundred guests there and pictures are taken by Airbnb photograp... Latest reply by Mark116

I just joined this site mid July and my second guests broke the legs off my bed. Broke a lamp. Damaged the wall and the archway into the walk in closet. Damaged the carpet. My third guest, a youngster, booked for 7 days got close to 300$ in discounts for ... Latest reply by Helen3

Hi everyone, I’m an experienced host who lives in Sheffield and would like to offer out my cleaning services to other hosts in my local community. I have signed up to the Covid-19 enhanced cleaning protocol and I’m well aware of its requirements, and gu... Latest reply by Paul1255

I am appalled today by an Airbnb employee who refused to provide his/her name and proceeded to reinstate a revenge review without even consulting me as the Host. They only informed me they were reinstating the revenge review with inaccurate and exaggerate... Latest reply by Karla128

A guest stayed at my property and the only factual review I could give is this: "XXX stayed at my house over NYE. Furniture was rearranged and left and bedding was left on couches." (I've tightened up my rules and pre-booking questions for the future)... Latest reply by Karla128

Hi, I think it’s not common what has happened to me. I stayed one month at an apartment and even though there have been some negative aspects overall we stayed fine and I thought that we had fantastic hosts. So I left them a 5 star review with lots of inf... Latest reply by Stefania615

Hi Everyone, Does anyone have any idea when the host referral program will be brought back? Airbnb states it is on pause "due to COVID", yet they continue to accept direct sign ups for new hosts. How does that prevent COVID? Seems like a way to get new si... Latest reply by Inna22

Guest accepted my resolution center request for reimbursement. Airbnb says I should 'receive the payment in 5-7 days', but it's been two weeks and I haven't gotten it. Are these handled automatically like payouts, or what? I can think of no reason why the... Latest reply by Colleen253

Hello Everyone,Our place is in the Sierras and we have had a hard time finding a cleaning person that will do the job up to our standards. Ant tips on where to find a good source? I notice a lot of other owners in the area post in a FB group asking for a ... Latest reply by Debra300