Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Bhumika

A guest enquired recently about booking one of our properties on Airbnb for 2.5 months.Despite guest claiming to have a budget of less than half the cost of the home, guest still booked the property a few minutes after enquiring and received a 99 percent ... Latest reply by Veronica-Of-Excel-Proper0

Requesting a refund for my trip I won’t beable to come Latest reply by Helen3

This is a response to Airbnb's Feedback email - Regretfully no – it is a long time since I have been able to access and update Airbnb successfully – I decided to connect it to Freetobook my channel manager but apparently you require more photographs, I ... Latest reply by Beaumont-House0

I have been a part of Airbnb for over 3 years, hosted over 700 guests, and have nearly 500 reviews. For the first time ever, I have had to reach out to Airbnb customer service due to guest review. The review that was left that was not only a completely fa... Latest reply by David1200

https://www.youtube.com/watch?v=ScOBCywxwI0

Greetings- The place I am planning to host my in person experience when things open up is requesting I have liability insurance. Does Airbnb have a plan to purchase or cover me for hosting in person experiences? Where do I find this information? Thank yo... Latest reply by Debra300

So if you have a strict or moderate cancellation policy you get something back from Airbnb during this Covid crisis. If you have a more guest-friendly policy that offers free cancellation you get nothing. Why is this? I have had over 30 cancellations owin... Latest reply by Mary996

Hi all - I have a vacation rental in South Florida, where state executive order has prohibited us from accepting new reservations or check ins. We ended up with a bunch of cancellations, understandably, but now something strange is happening. Over the pa... Latest reply by Andrea4477

How does one acknowledge a guests review? Make a response. Latest reply by Anonymous

Moderate is to moderate and strict is to strict. Would love to see something between the two policies. Maybe a 21 or 30 day policy or the option to create my own? I just got the ability to use the new strict/non refundable option so I am going to giv... Latest reply by Mike-And-Jane0