Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Michelle4971

Is is just me or has Airbnb removed the guest's anonymized email address from the reservation? For example "[email protected]" I depend on this to email my rental agreements to guests. And it shortens the process so I don't have ... Latest reply by Emiel1

Hi I am really confused by the advise I have received from Airbnb. Could someone clarify. We are in Scotland where a week ago government restrictions were brought in to make it illegal for households to mix indoors. So we have a booking due next week whic... Latest reply by Mike-And-Jane0

Hi. I hired two Airbnb properties when we were between moves. They were advertised as exactly the same house, but turned out to be one house cut in half. The other side of the house being obviously more suitable for us, I ended up hiring both at massive e... Latest reply by Mike-And-Jane0

Hi, I am a potential guest and after creating an account I went to Payment & Payouts > Payments. The options are 'Payment Method' (seems to be just credit/debit cards), 'Airbnb gift credit', and 'Coupons'. But I heard that PayPal can be used, so where do... Latest reply by Lawrene0

Hi, A guest and I agreed to extend their stay by an extra day and I sent through a change request. I thought that this blocked the extra day in the calendar but it did not and another booking came in before the guest could accept the change request (this ... Latest reply by Helen3

I have 2 separate bookings here in Scotland for my 3 bed Lodge both by mixed household groups. I have contacted them to advise of current position, but both seem to want to leave bookings in place on off chance rules change in their favour. Meanwhile I lo... Latest reply by Helen3

Hi everyone, I recently stayed at a airbnb in Montana for about two weeks, and I was shocked to see our host gave me a very aggressive and false review. She claimed that we have "trashed" her suite and left it in a "huge mess", according to her, "dirty di... Latest reply by Yifan14

I have an issue when attempting to link with Vrbo. It appears to be on the Airbnb side, I get as far as the import and export links but nothing happens when clicking on either one. I have tried on different devices along with different browsers and never ... Latest reply by Tim2410

I have been thinking about this a lot. We have hosted almost 100 guest stays now and a few of them really stand out as being awesome guests. In addition to leaving our place clean, following rules and communicating well, the "super guests" do things lik... Latest reply by Kate1750

I have two unread messages in my Inbox that I can't seem to open or even find. Can anyone a Airbnb help me do this?Thank you! Latest reply by Mike-And-Jane0