Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Yashar6

This is my week for Airbnb headaches it seems Right bow I have a guest wanting to book in and check in Tonight but Airbnb has not confirmed their booking and has it as "AWAITING VERIFICATION" due to problems accepting their govt ID and photo ID. I've had ... Latest reply by Katrina79

Hello all! I am so excited to be a super host and thank you for welcoming me to the community! I have a question. I have a friend who has started her own cleaning service for rental houses. I was wondering, would it be frowned upon for her to reach out... Latest reply by Sarah977

My last guest accidentally left an entire suitcase full of clothes. By the time the cleaning crew came to clean the guests were 4 hours away. They asked for the suitcase to be shipped to them and they would pay the costs. Should this come out of their d... Latest reply by Lisa723

The guest booked the apartment for 5 nights but want to leave tomorrow and pay only one night. Pls someone can help me ? #bruno Latest reply by Helen3

My husband and I are selling our house after almost 2 years hosting, so sad!! But since we are moving next month to DC, we must.I have been trying to contact Airbnb for ages. Every time I call there is a 30 min to an hour and a half wait! I cannot get ... Latest reply by Helen3

I cannot get through to you as your website sends me around in circles Latest reply by Helen3

Any suggestions for how to get a response from Airbnb support? I sent a request about a reservation over 48 hrs ago and am still waiting. Latest reply by Gordon0

Hi!How to unblock smb's account if it was blocked due to a fraudulent reservation?They say to read the community safety standards and let them know to reactivate account but it's not saying how to notify them this. No support is offered to our request.The... Latest reply by Lisa723

Cleaning service offered and also meeting and greeting guests while you are away or not around.Strict covid 19 cleaning rotinue applied . Latest reply by Quincy

Someone got access to my account, changed my profile photo to one without a face, and attempted to make two reservations. In messages to the hosts, they used their real name; one of the hosts rightly questioned why their real name doesn't match the name o... Latest reply by Quincy