Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alejandro2108

Hello Superhosts In 7 years on this platform I've only made 2 Aircover claims. Both of them were so painful, took up hours of my time and involved literally 10 people from Airbnb all passing my claim over to another person with it taking over a month t... Latest reply by Jill-Blue0

I just had a guest who booked the place for 2 months. One month into her stay, she developed hives. First she thought it was bedbugs, then spiders, then ants. Then she thought it might be her new pimple medication! She called at least two pest control com... Latest reply by Jill-Blue0

I have read many other stories today about unfair account suspension so I guess I will add mine as well to see if anyone can offer any suggestions. I will say I am apprehensive to even write anything though because of the way AirBNB has handled the situat... Latest reply by Valerie186

Howdy fellow hosts! We just listed a home for the first time on Air BnB last week so we are brand new to this! We have already gotten a few bookings so we are off to a good start. Yesterday we got a booking inquiry that seems fishy. Would y'all mind ta... Latest reply by Helen744

My cleaning service told me that my last guests left my condo "the dirtiest they've ever seen it". I left the guest review based on what my cleaning service relayed to me (my review: ... communicated great. Unfortunately my condo was not left in the best ... Latest reply by John4704

Dear Host community…(fellow black-sheep sibling guests.)We have an issue in Airbnb behavior and public trust that affects us all. What affects one directly in the community, affects all indirectly.I had a month-long tenancy stay in a whole reserved space ... Latest reply by John4704

Dear sir/madame,I just notice that reservation requests are coming in a different format, without, name, dates just a blank message. It’s anything I can do to solve this use?Thank you for your help! Latest reply by Emiel1

Learn from my mistake. Do not accept secondary reservations. Dean made a reservation for his 35 y.o. granddaughter Noelle and indicated he would pay. Initially Noelle was a fine guest however as time went on, caught her breaking house rule of no shoes in... Latest reply by Sarah977

Just read that Mila Kunis and Ashton Kutcher raised $35 mil to help refugees and the money is going to airbnb and one more company. Am I missing something or is airbnb gets all the credit but is actually continues to make same money? Latest reply by Alex893

Good Morning, I need all of your advise please. We run a house that sleeps 14. We had a guest that booked for 10 people.2 days before his arrival he asked for 60 % off because 6 people now couldn't make it. I explained we don't charge per person but for... Latest reply by Elaine701