What hosts are saying

Guest checked in today and about 11pm messaged me stating the bed broke. It truly sounds like an accident and I feel terrible this is the start of their vacation. No guests have mentioned anything about the bed, and I'm not sure if the last guest left it ... Latest reply by Mike-And-Jane0
my current client is asking me for second pair of keys, is the first time a client don't tell me in advance they'll be two people, most of mi rentals had been two but them show the other person from the reservation, so i know who they are... and usually ... Latest reply by Sarah977
We recently had an issue with a guest who’s dog stained some bedding. We requested money right away through the Airbnb app. The guest declined to pay. Airbnb paid out the amount $50. Then the guest wrote a dishonest review, and gave a 2 star rating amo... Latest reply by Huma0
I am unhappy that hosts are not safe from the change date requests close to a visitors check in, to avoid cancelation, this is a scam many guests are employing- rain in UK means, I have had 2 in the last week- I do not think this should be an option and ... Latest reply by Scott1450
I work for a company that makes guest messaging software for accommodation providers. One of my customers is using guest alias email addresses so they can get their Airbnb messages directly in our software. However, when they reply from our software, Airb... Latest reply by Davis54