Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Shalini34

Yet another reservation where extras were ushered in in the middle of the night. I called Airbnb, asked for the reservation to be cancelled in line with the information Airbnb provided to me in July when this last happened. Not this time, 3 alls and 3 peo... Latest reply by Branka-and-Silvia0

My last guest decided to cancel after his first night and wants a refund for his last two nights.The reason: He said my cats were being too noisy. What he actually heard was me making more than one trip to the restroom. I am very quiet, but in an old hou... Latest reply by Stephanie365

Has anyone else noticed that the link from your hosting page to the Community Center has gone missing? I used to be able to go to the community page by clicking on my profile picture and selecting from the dropdown list. It disappeared a few days ago, a... Latest reply by Pablo629

Guest told us he got mad and broke the storm door. He said he’d replace the door and have it installed. Now he wants to install it himself. I have no knowledge of his skills. So far I’m his 29 day stay he doesn’t seem very knowledgeable about anything. I ... Latest reply by Helen3

I recently had a hosting situation where a guest brought 14 people to a 6 person reservation. They probably had an event where they went to and when they came came back, there were a total of 14 people who attended which i think was an after party at my h... Latest reply by Brian2036

Last week I had an instant booking for three people, one night. The guest had very good reviews, five stars. He messages that it will be himself, his partner and two friends. I asked him to confirm the number of guests, as he had booked for three, but men... Latest reply by Brian2036

Hi hosts, what do you do when you're approached by social media influencers who want a free stay at your listing in exchange for promoting it to their followers? How do you respond?I recently came across this video which is still relevant. In this case i... Latest reply by Sarah977

"The guest who stayed was a great guest except he was not the registered guest. He was also over seven hours late checking out." Also, what kind of star rating would you give this third party booking ? The guest who reserved was not the guest who staye... Latest reply by Susan1188

We are currently hosting guests and are new to Airbnb. Our guests have two reservations with us, one directly after the other (due to limits on the credit cards). we currently have a moderate setting, so my understanding is the guest has 5 days prior to ... Latest reply by Sarah977

I think there should be a classification for superhosts with 1 listing vs hosts handling and juggling with multiple listings. Latest reply by Sarah977