Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Paula

Hi All,A quick question. Is there a way to reply to private review from a guest? It would help if I had a bit more detail from them. It seems that you can respond to the public review but not the private one. Also the normal messaging system appears to ce... Latest reply by Helen579

The airbnb that we just left was terrible me and my sister booked a Airbnb with **[Host] and it was horrible he was very rude,hostile,passive aggressive,.he should not be a host,he knew that we were going to stay another month so he raised the rent to $1... Latest reply by Quincy

Dear @Catherine Powell if you have hosts so negligent that they need constant reminders to communicate with their guests why are they on the platform? I do not need you to ding my phone constantly with idiotic suggestions like making sure I’m available. ... Latest reply by Sarah977

This is probably allowed per AirBnB policy. I was just surprised that after staying in over a dozen AirBnBs, I've never had one (that listed laundry as an amenity) lock the laundry room and post a sign saying there's a charge to gain entry. It is not expl... Latest reply by Fred13

Greedy hstessI have arrived to my destination on the 27 of may as my reservation, I contacted my hosts a day befor arrival to make every think is ok and to send the driver with the key to the airport to pick me up. The driver delivered me to the apartment...

How do I upgrade to the new Air BNB platform? Sorry, I am new to all of this! Latest reply by Wendi55

I’m from Brazil and here prepaid SIM cards have a validation period of 180 days with no recharges. After that period, the carrier is able to assign that number to a new customer. This makes it possible for an Airbnb guest to have an outdated phone number,... Latest reply by Sarah977

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Your reservation couldn't be completedWe have implemented restrictions that prevent guests from making reservations of entire homes when a pattern of factors suggest that the booking may present higher safety risks (such as parties).While we know this may... Latest reply by Sarah977

Help line has become awful in the last year and some change. We had more damages and unruly guests as well. I think its time to make a switch to VRBO. Seems like they are more responsive and actually help instead of hang-up or have zero helpful advice. I... Latest reply by Sarah977