Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Susie358

Hi Fellow Airbnb Hosts -- We're new to this endeavor, so forgive me if this is a remedial question . . . but I couldn't find any resolution to this question, and I could only find one other reference to this question . . . We've set up the "Scheduled Mes... Latest reply by Carrie-and-Danny0

Hey everyone, It's been a while since we've had a Community Spotlight, so hopefully you'll be happy to hear that we finally have a new one. Today you have the opportunity to get to know @John5097 a bit better! It's a great read, I hope you enjoy. ... Latest reply by Quincy

Hi I received an email to set up 2-factor authentication. Good that this is being done but before I click on link, it is genuine? Manny thanksCheryl Latest reply by Mike-And-Jane0

Has anyone else received a small claim summons after refusing a guest a refund ..I was under the impression that Airbnb would help but no response after 4 calls and 3 emails.. it seems there is no support and I will have to attend court or pay all the mon... Latest reply by Mike-And-Jane0

Hi,I had a guest no show and didn’t cancel a reservation for Thanksgiving weekend. In fact we reached out to them when we noticed they hadn’t checked in using the NEST and they never responded. Tonight (2 months later) I receive a message from Airbnb th... Latest reply by Branka-and-Silvia0

I just had another guest who chose the non-refundable policy and now trying to cancel and demand a refund. I told him he chose the non-refundable option so he's not eligible for any refund beyond the cleaning fee and he said he never noticed the option of... Latest reply by Nanxing0

I am very excited to test a new beta cancellation policy, because it's more comparable to what's offered on other platforms and our own website. For our guesthouse, we previously had to choose the strict policy, because the more guest-friendly moderate c... Latest reply by Leslie576

I've been a host for 6 years. My cabin is nothing fancy with a tiny kitchen and bathroom, but it's location which is totally private on a bluff with views really sets it apart. I keep it very clean and maintained . I've always been one of the cheaper cabi... Latest reply by Emilia42

Hi all,There are new lockdown restrictions for short term rentals in Ontario from Dec 26-Jan 23, 2021.The government documentation says, Short-term rentals (e.g., cottages, cabins):• Only to be provided to individuals who are in need of housing• Does not ... Latest reply by Lori219

I have just recd this from air b n b, but wanted to check if it is genuine or a scam ?? Set up 2-step authenticationSet up 2-step authenticationLocal regulations now require an extra layer of security for your account. To keep accessing important info, li... Latest reply by Till-and-Jutta0