Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Claire2526

Can anyone help with the 'Private booking' aspect of our listings. We run classes in glass and pottery for up to 4 people max in a class. Often people are booking as a couple and I'd like to be able to offer them the class as a private booking so I had ti...

Can Airbnb help me connect with other super hosts in Ocean Pines MD... how to do that? Latest reply by Alexandra316

Hi all - Wondering if anyone else has had the pleasure of a guest fabricating 'issues' to get a refund via Airbnb, then also file a complaint with Fair Trading (NSW, Australia)? I'm baffled...I manage my own home, I live in our home when not rented, and t...

I've been a host for over 10 years, and it used to, of course, be much easier to call their offices in San Francisco and talk to someone about questions or problems. I still stay on the line, navigate all the prompts, and persevere to talk to someone whe... Latest reply by Angelica-Y-Jorge0

hey I am having a terrible time trying to contact airbnb. what do I do? Latest reply by Dale711

Hi everyone! I just received an inquiry from a new guest to the platform and she doesn't have a location on her profile. I thought this was mandatory to cut back on local bookings. Can someone confirm or shed light on why this guest doesn't have a locati... Latest reply by Dale711

I recently started using the "scheduled messages" feature, but it seems it's being repeated... I've gotten several replies to my newly used "scheduled message" that say things like "hmmm... I think I did this already, we're arriving around 5:30 and my gue...

Hi we've been hosting for several months and usually clean ourselves, but can't in a couple weeks. Wondering if any Chicago area hosts have a cleaner they'd like to recommend! About what would we expect to pay for a 1 bedroom coach house? Check us out...

While I understand the review process and most of the time it works my question is: It would be nice if Airbnb would review a guests review when they have clearly LIED. I don't mean a lie where they choose to say something about me personally, etc. I ... Latest reply by Lisa75

Has anyone had luck escalating a refund claim due to an event that’s (supposedly) covered by Air BnB’s extenuating circumstances policy? Our rental was a cabin in the middle of a wildfire/hazardous smoke emergency zone up in the Pacific Northwest. The may... Latest reply by Anonymous