What hosts are saying

    Can anyone help with the 'Private booking' aspect of our listings. We run classes in glass and pottery for up to 4 people max in a class. Often people are booking as a couple and I'd like to be able to offer them the class as a private booking so I had ti...
    Hi all - Wondering if anyone else has had the pleasure of a guest fabricating 'issues' to get a refund via Airbnb, then also file a complaint with Fair Trading (NSW, Australia)? I'm baffled...I manage my own home, I live in our home when not rented, and t...
    Hi everyone! I just received an inquiry from a new guest to the platform and she doesn't have a location on her profile. I thought this was mandatory to cut back on local bookings. Can someone confirm or shed light on why this guest doesn't have a locati... Latest reply by Dale711
    I recently started using the "scheduled messages" feature, but it seems it's being repeated... I've gotten several replies to my newly used "scheduled message" that say things like "hmmm... I think I did this already, we're arriving around 5:30 and my gue...
    Hi we've been hosting for several months and usually clean ourselves, but can't in a couple weeks. Wondering if any Chicago area hosts have a cleaner they'd like to recommend! About what would we expect to pay for a 1 bedroom coach house? Check us out...
    While I understand the review process and most of the time it works my question is: It would be nice if Airbnb would review a guests review when they have clearly LIED. I don't mean a lie where they choose to say something about me personally, etc. I ... Latest reply by Lisa75
    Has anyone had luck escalating a refund claim due to an event that’s (supposedly) covered by Air BnB’s extenuating circumstances policy? Our rental was a cabin in the middle of a wildfire/hazardous smoke emergency zone up in the Pacific Northwest. The may... Latest reply by Anonymous