Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Hayley301

I have been getting crushed by poor reviews. Guests are just not happy. Typical compliant is either something along the lines of "thin trash bags and toilet paper made me feel unwelcome" (both are from Costco) or there is a train behind the house, I could... Latest reply by Sarah977

Hi, my name is Guirlaine, I am a super host in New York City and about to embark in the extended stay program.I appreciate any feedback or advice.Thank You,Guirlaine Latest reply by Debra300

I’ve been a host for about 3 years and enjoyed it very much. I currently have a guest scheduled for arrival this weekend. She booked exactly one month ago, she will be visiting from another state. At the time of booking her quarantine parameters were the ... Latest reply by Cathy836

Since yesterday, any new message sent to me for an inquiry about my property is not showing up in my "all messages" inbox. I get a notification on my phone that takes me directly to the inquiry message. I can respond. But if I close out of the message ... Latest reply by Liv

We are SuperHosts in Los Angeles. The City OF LA gave us an HSR number that somehow will not work on the Airb&b site. Airb&b has punished us by locking our account into 30+ day only stays. We have very few bookings now. We've explained over and over to ... Latest reply by Nick

Dear Community,I m wondering if you could help me in contacting the Airbnb helph center by voice.I have a propriety in Sicilia that I rent twice through Airbnb this past August 2020.One of the rental transformed our propriety in a judge night club 3 times... Latest reply by Nick

We've been hosting for a bit over a year now and have recent issues with the star rating system due to mixed messages conveyed by airbnb to hosts and guests.We figured after reading a bit that 5 star means good and as expected, 4 star means not as good as... Latest reply by Melodie-And-John0

Im wondering if more people have this problem, and what to do about it?! My super host status has gone to sh*t these past few months and Airbnb isn't doing anything to prevent it. Im getting a lot of request that I Simply cannot accept due to local covid ... Latest reply by Mike-And-Jane0

As s guest, I had never had any bad reviews. Then I had a misunderstanding with a host about how clean she wanted the apartment to be. It was literally a misunderstanding. After discussion with AirBnB (even the lady on the phone agreed the host was being ... Latest reply by Jessica-and-Henry0

A guest wants out of the contract she entered into when she booked my place. She did not read my house rules nor the cancellation terms. Is cancelling and wants a full refund. I refused, naturally. Now she's sent a resolution request for the money. I appa... Latest reply by Katrina79