Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Bali115

I am very disappointed that the pay less up front option is no longer available. I've tried talking with airbnb and their guidance has not helped solve the situation. The host has even tried and the information that they have given him is not working on m... Latest reply by Super47

I would like to understand why airbnb doesn't offer a very strict cancellation policy: Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before ... Latest reply by John5037

Hey you cool cats and kittens! I'm new to AirBnB hosting and I could really use help getting the names of some excellent, customer-focused, full-service property managers who can handle my property in Wheaton. From marketing/staging, booking, customer int... Latest reply by Super47

I have just completed my first listing and it will not allow me to Publish it. It says I need to set my Cancellation policy. Where do I do this please? NOWHERE in the editor can I find this option and online tutorials do not show the same menu options as ... Latest reply by Fiona630

Hi, I received this link to do booking in one house, (really good house and really good price) I would like to know if anyone know if is this true or false link Airbnb. I am not feeling safe with that. https://bit.ly/2H3X9oX Latest reply by Elena87

i have only just discovered this problem. At some point Airbnb added Nearby Points of Interest, provided by Google, where formerly there was just the map. These are in our case just wrong and Airbnb, after many messages, has done nothing. I want to opt ou... Latest reply by Ann72

I am a superhost. Below is the message I received. I guess I will never know why??? I cannot think of anything I did wrong or any person affiliated with me causes this. **[Private conversation removed in line with Community Center Guidelines] Latest reply by Mike-And-Jane0

Can I get the email for our Rep for Mexico, I thought I had his email, going on almost two weeks without a return email Sad have to run a business Latest reply by Mike-And-Jane0

Hi, I have a guest who wants to stay for 34 days. He is asking if the payment can be split so he’s not paying for the entire thing at booking? I’m totally fine with this but I cannot find a way to do this on my hosting end. Everything I see says the stay ... Latest reply by Helen3

We are brand new hosts. Just started with Airbnb on Sept 4. Already have completed stays for 9 guests and another 5 booked for upcoming dates. Over 50 nights total So far. Our SECOND guest ever damaged our kitchen island by burning a hole in it with a sp... Latest reply by Chloé36