Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Paras45

I just called our Airbnb Superhost Customer Service Help Line and it's no longer in service. The recorded message instructs the caller to go to the Airbnb website to find the phone number for our country (I'm in the U.S.). I can't find anything like tha... Latest reply by Emily-And-Shannon0

In the past two months, I've had a small number of very shady reservation requests, mostly local accounts being elusive and cagey about why they wanted to book, often for one night, and asking things like be given the address of the house before booking, ... Latest reply by Lesley81

I'm trying to contact other hosts in my community and the only way I can figure out how to do it is by contacting them about a booking request. Is that the best way to contact other hosts? Will I get in trouble for doing so? Latest reply by Sarah977

Hi all, I would like to for this forum advice.1. I have a confirmed reservation for a party 4 guests - all are friends living in different places.2. The county just issued an order, and I quote: "No more than 6 individuals indoors from no more than ... Latest reply by Shay231

Hi Airbnb, I understand you are a global company but in the current and ongoing Covid-19 situation, it is now more important than ever that WHERE a guest is travelling from is provided upon booking! I have a number of guests whose profiles simply state "L... Latest reply by Quincy

A few hours ago I posted about the new sanitation requirements. Then I edited a few typos and for clarity. Got a "moderation" notice after I fixed the last typo.It's not in my "latest posts" in my profile. I could spit nails! Latest reply by Quincy

Not sure where this should get posted but in light of all the misinformation around Covid especially by region, it would be great if AirBnb would allow us to post some "safe" URLs in our listings and chats that wouldn't threaten booking off-platform. This... Latest reply by Cathie19

About Airbnb new politic: Wearing a mask and practice social distancing.I want to notify my point of view.It's not Airbnb, job or right to impose what I should do inside MY PROPERTY and never the less, what I should do with my OWN PERSON/BODY.If the guest... Latest reply by Quincy

Hi my last guests were unable to leave a review on Airbnb for us, she said she tried several times but it wouldn’t let her, so She has contacted me and asked if I can put it on my review page - does anyone know if it’s possible to this?Ps It’s a lovely r... Latest reply by Anonymous

Some personal remarks about the INbox (using a computer): In former days when starting communicating with a guest, there was only one communication screen with info related to this specific guest.Now the whole "inbox theatre" is thrown into your face, whi... Latest reply by Branka-and-Silvia0