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booking enquiry

‎26-05-2022 05:15 PM
James3186
Level 1
‎26-05-2022 05:15 PM

booking enquiry

We had someone enquire whether we''d give them a discount. We replied telling them no - but I'm getting asked by airbnb to approve or decline them - any suggestions what I should do while we wait for them to respond? We don't want to spoil our response time rating - Thanks - jb

‎26-05-2022 05:15 PM
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‎26-05-2022 06:46 PM
Mike-And-Jane0
Top Contributor
England, United Kingdom
‎26-05-2022 06:46 PM

@James3186 if it is a booking enquiry then just responding is enough. If it is a booking request then you should ask the guest to retract the request or you will be forced to accept their booking at the full price.

‎26-05-2022 06:46 PM
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