Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Maria21526

I'm a new host and I have a guest who reserved our place without checking the pet policy (we have a no dogs policy). He booked it about a month ago and the checkin date is in 5 days. He messaged me 2 days ago asking if they can bring their dog if they kee... Latest reply by Quincy

Hi. My town is planning to enact an ordinance for Short Term Rentals. One of the requirements is to register with the state as a merchant. I know that Airbnb is considered a Marketplace Facilitator and automatically collects the state and county taxes. My... Latest reply by Simeon35

I have a share home listing and just tested positive for Covid 19 , although vaccinated and boosted in November. I have just contacted CS and requested my next reservation beginning in 3 days be cancelled. Unable to get a covid testing center appointme... Latest reply by Rebecca1760

I need more information on all guests, when reservation is being made. Patricia E. Latest reply by Louise0

If you have ever heard of Turnkey Vacation Rentals, or see them through Airbnb, DO NOT book. My group booked a trip 3 months in advance for the week of July 4th and our rental was CANCELLED less than 48 hours before our check-in time with no prior notic... Latest reply by Mike-And-Jane0

Hi everybody Recently I received email from airbnb that they suspended my listing for low rating and in 2 months they will delete it. But the rating is 4.58. I sent to review and received reply which is not helping me to understand the real issue and so I... Latest reply by Emiel1

I want to review the place I booked for Oct but have no clue how to even find it. All I have is a confirmation code but where do I go to find that? Any help appreciated. Thanks! Latest reply by Emiel1

How do you find your balance of super host credits and how can they be redeemed? We've been Super Hosts for years so I'm sure we have a great balance. Latest reply by Gordon0

We normally don't have problems with guests, so I usually have an easy time writing reviews. But I need some advice on whether this is important to other hosts or not. The short version is that the guest that arrived yesterday was a jerk to me this morn... Latest reply by Helen744

We had our cottage up and running just before the summer rush so we put a minimum of 2 nights. We got the bookings we wanted rather quickly but now with a month under our belt we would like advanced bookings to be longer if possible. Ideally I'd like any ... Latest reply by David8879