Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Gary-Sylvester0

Hello I had to recently open a resolution center case and I wonder where I can see the messages received from the support team? I received emails directly in my email inbox but not in my airbnb inbox thank you Latest reply by Sybe

We have hosted a house through Airbnb and given them business from our home for 4 years. We have recently seen customer service declining due to it being outsourced. We used to be able to call an agent and get actual, good help. Now, it takes forever to s... Latest reply by Gwen386

Min gäst kommer om två dagar, men vi har blivit sjuka. Hur göra för att avboka pga sjukdom? My guest is coming in two days, but we have fallen ill. How to cancel due to illness? Latest reply by Ingrid732

Have been booked for a month at huge discount.First ii know about after enquiry as to why !Kind regardsBrad Tulloch Latest reply by Brad835

I have an idea of what I'm going to say, but would love to hear what YOU would say. Backstory: Guests were a very young couple who booked my homeshare for 2 nights. The guy booked the trip and was very communicative/friendly. The first night I'm pretty su... Latest reply by Sybe

Is there un Hackney someone who manage the property Latest reply by Helen3

Hi all, just been booked for a month at huge discount!Unfortunately the new system does not show up on the app.Airbnb assistance does not seem to understand this is a major issue !Anyone else same issue !It's extremely disappointing!RegardsBrad Tulloch Latest reply by Brad835

FAO Brian Chesky Brian I made a booking via Airbnb a few months ago. I started a conversation with the host about local catering, all via Airbnb to which I logged in through my Google account. When I tried to resume that conversation yesterday, Airbnb se... Latest reply by Hamish45

Dear fellow hosts - I have been an airbnb host for the past seven years, running a small seasonal glamping site at the back of our garden. I am a superhost and have over 340 reviews, averaging 5*.This morning I got a refund request from the guests who st... Latest reply by Adriane48

I used Airbnb since 2013, it was SHOCKED that Airbnb adjusted a cancellation reservation( on 2016) amount of 1345$ reduced from my July, 2022 other listing income.Customer supports were trash, they keep telling a lie but unable to provide any clear policy... Latest reply by Lily30