comfirmed pre approach but not check in

[Kavindu1]

I'm kavindu.

The host of nimsara villa.

** booked my place for today night. they mentioned they will check in around 16.30-17. but they did not check in yet. also they not respond my message.

(confirmation code : **)

looking forward for your respond

Thank you !

**[Reservation number hidden - Community Center Guidelines]

[Alexandra316]

@Kavindu1 This is the community forum, not Airbnb customer service. If you need help with a specific reservation, you will need to contact Airbnb directly. See https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/m-p/487521#M1....

Have you tried calling the guest, rather than messaging? Might be worth a try.