strange booking request
31-08-2020
12:33 PM
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31-08-2020
12:33 PM
strange booking request
Dear Community,
I'm new in hosting here, started just a month ago but very successfully.
I need your help abt a booking enquiry I received yesterday for today, from a person with a new profile (just name) and no reviews, who asked me to contact her mobile number written in letters and not in figures from a foreign country, because she wanted to ask some questions. I asked her to continue messaging through Airbnb and to complete her profile before I could proceed with a pre-approval of the booking, but she never answered.
I don't like to refuse bookings but this way of enquiring sounds very weird to me, and I don't feel safe. Can you suggest me how to proceed? Thanks!
31-08-2020
12:33 PM
4 Replies 4
31-08-2020
01:04 PM
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31-08-2020
01:04 PM
@Silvia1819 I would both ignore the guest and report the guest. It sounds like the typical split payment scam which would both lose you money and potentially get you de-listed from the platform.
31-08-2020
01:13 PM
Anonymous
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31-08-2020
01:13 PM
@Silvia1819 Thousands of hosts have received an identical message. It's a scam.
As long as you've sent a reply of some kind to the initial inquiry ("no" is sufficient), you need not have any further contact.
31-08-2020
06:36 PM
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31-08-2020
06:36 PM
Thanks all, that’s what I thought!
31-08-2020
06:36 PM
31-08-2020
01:15 PM
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31-08-2020
01:15 PM
If it is an inquiry (not a booking request), just do not proceeed. (on inquiries no obligation to decline after question is answerred). You can report the message (using "flag"link) and/or the guest (using link at bottom of profile).