I got this email from automated@airbnb.com which makes no sense to me. I received no text which I normally do with every inquiry.
We hope this message finds you well. Reservation ** with Janet ** has been canceled in our system. This reservation was set to start on 2021-07-28.
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Unfortunately, we’ve received quality assurance information regarding this guest and we’re no longer able to support them as a member of our Airbnb community. Your calendar should now be open for the affected dates.
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We’ve also reached out to Janet ** to let them know this is no longer an active reservation. We’ve refunded them in full and they are aware that we’ve let you know about this cancellation.
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Please know that Airbnb would never attempt to act in a manner that would compromise you as a host, and situations like these are very rare. We truly apologize for any inconvenience this may have caused.
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**[Sensitive information removed in line with - Community Center Guidelines]