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suspension because a guest reported testing positive for COVID

‎31-12-2021 10:00 PM
Margie125
Level 2
Indianapolis, IN
‎31-12-2021 10:00 PM

suspension because a guest reported testing positive for COVID

Hello: my guest self tested for COVID due to work requirements.  She notified me and then AirBnB that she tested positive and now AirBnB has suspended myt listing for 7 days.  We did all of the appropriate cleaning.  Our guest was asymptomatic.  This makes no sense at all.  Ideas on how to get this sorted out?


Margie

‎31-12-2021 10:00 PM
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‎01-01-2022 03:53 PM
Colleen253
Level 10
Alberta, Canada
‎01-01-2022 03:53 PM

Ugh. How unfortunate, @Margie125 , but Airbnb is just covering themselves. I don't think there is anything you can do but wait the suspension out.

‎01-01-2022 03:53 PM
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