suspucious payment

[Hasan79]

Hello Dear,

AIRBNB * **

Above reservation is not related to me. However the payment has just been gotten from my credit card about 4 pm . It is a suspicious payment, Could you please cancel this reservation and help me to get back my money ? 

Best regards

**[Reservation number hidden - Community Center Guidelines]

[Sarah977]

@Hasan79  You need to contact Airbnb customer service. This is a discussion forum for hosts and guests- no one here has access to your account.

If you haven't already, also contact your credit card company to report a fraudulent charge and see if they can reverse the payment.

[Dale711]

Hi @Hasan79 

Call Airbnb directly at +1-844-234-2500.

Log in and contact Airbnb

https://www.airbnb.com/help/home

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/td-p/16165