We have 3 properties and it is only a problem for the house called A Touch of Class in Greymouth. It happens after the guest has entered their credit card details and they click on the red CONFIRM AND PAY Button. This message appears...
Let’s try that again
There is something wrong with your host's calendar. Please contact your host
Ive tested it a few times for booking dates that are vacant on all the houses. All the houses have the same channel manager updating the calendars. There is no problem with other websites calendars such as BDC or Vbro and they use the same channel manger as ABnB. The channel manager people say there is no problem on their side.
I'm thinking of disconnecting the channel manager from this house to see if that resolves the issue.
I have attached a file with copies of the issue and what ABnB support has said to date
Thanks for any suggestions and I'll keep you posted on any progress