Sorry to hear that you have not received your payouts. They are ready to be sent to your Payoneer account it's just that it still appears as Pending Verification.
The Payoneer Prepaid Debit Card will remain in Pending Verification status until Payoneer approves the application and sends the card, at which point the payout method will change to Ready status. Debit cards are mailed to the users within 4-15 business days – depending on the country, the process may take 30 calendar days. Before the card can be funded, the user must activate their card with Payoneer. If a payee/host does not complete Payoneer's verification process within 90 days, the application will expire and the host will need to reapply.
I would still be consulting with our Payments Team, however, if you can add another payout method that will be helpful.
If you have any other questions, please reply to this email as this will go straight to me. I will get back to you as soon as I get an update.
Kindest Regards,
Cherry
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