@John498........You are partialy right....'Hagglers' do not make good guests, they do not improve when they set foot in your property. There is a psychology relating to interation between characters, and it is most relevant to hosting. Each time the guest has a request or a demand they strengthen their own position and they weaken yours because you keep on giving ground to accommodate them.
We find that Guests who put conditions on a trip will invariable turn out to be difficult, and will reward you poorly in the review department. If I had an enquiry that fell into that category, John, I would very tactfully decline it!!
John, I have had a lifetime of reading others, and I have a post here on how to handle difficult reviews which I do have a lot of success with. But your post was an area I had largely ignored....I guess because I hadn't experienced it but as soon as I read your post your little pearl of wisdom went straight ionto my memory bank...and as you can see got almost immediate results!
Thanks again John.....would like to think you might hang around on the forum for a while...Good comments are always sought after.
Cheers.....Rob