Booking was confirmed without me being notified

Natalie183
Level 1
Lincoln, NE

Booking was confirmed without me being notified

I just got set up on Airbnb yesterday so not sure how this normally goes, but this morning received a long-term stay request.  We are in the midst of communicating about it when I receive a notice that I have a booking confirmed with someone else.  Why was I not prenotified this time?  I need to let them know that someone else asked first but the booking was not yet confirmed!

 

3 Replies 3
Marzena4
Level 10
Kraków, Poland

@Natalie183 You've got Instant Booking on. When the first guest inquired, you could have blocked the calendar for them. Since you didn't, someone else booked.

// "The only person you can trust is yourself"

I will check that.

The first time someone tried to book I was notified though, and no settings were changed in the meantime?

Thank you Marzena - the first guest wasn't booking but rather asking if a month-to-month arangement could be made.  I see what happened.  I appreciate the help!