Hi Linda,
Thank for your imput and congrats on your Super Host status as well! I've moved the interior's up a bit...and truthfully, I tend to rotate photos rather frequently in order to keep things fresh. I set up the order, because in my mind, the real pull and uniquenesas of my listing for my area (and I know most ALL Airbnb are totally 'unique', it's what is wonderful about the whole idea!) is really not the space...it's the amazing environment, the incredible view with it's ever changing vistas, seclusion and privacy and the location, not only snuggled in the cove, but the proximity to a really hidden gem of a Park and the hiking (backcountry) right from the farm. So I guess I made a judgement call as to that, also based on what my guests have told me. I make a point to ask every one of them why they chose Little Cabin. And I do try and adjust based on their feedback. Because, as you said, I want to learn all that I can about how I can improve. The Cabin is adorable, no doubt, but it's quite small, a true 'tiny house', and I try and make that very very clear to prospective guests, and so far, all but one guest has said they booked because of the draw they felt through the photos of the view, mainly the extraordinary privace (this seemed the number one reason and then the views) the location of the cabin, and the hiking. I truly only want to draw in those who want this environment, so as to avoid any disappointment if it's not 'their bag'...because of the seclusion, lack of access to the 'world' so to speak! It's been an amazing learning experience, the things I thought were important as far as the cabin was concerned, have turned out to not be that important to guests...Who knew?? and in asking them, I've been able to make adjustments accordingly, when hearing the suggestions repeatedly. When I look at a listing, say for myself, I really peruse the space, if it's not 'charming' or laid out well, I pass. So I do try and keep the photos of the inside fairly close, within say 8 of the cover shot. And I do keep the shot of the outside of the cabin right up front. Sigh...it's an always changing journey. I'm sooo busy and so surprised at how busy. I never ever expected this...And I am so grateful for the Airbnb opportunity and the community...
Question...how do you handle reviewing a less than stellar guest? I usually wait to review until I know they've done theirs, but am concerned that if I do an even slightly negative review then they will retaliate unfairly...Any experience with that? I hate to pass on a bad guest to another host, so.......And I've only had two in 28 guests so far...
