@Alon1
You've seen me posting long enough now to get what I'm about, and to know that I don't post anything that I haven't got a ton of compelling evidence, by which to confirm its veracity.
You've also been round long enough to know that nothing is ever consistent in Airbnb-land, and CX responses to just about everything, veer wildly from the sublime to the ridiculous... depending on the day, depending on the agent, depending on which way the wind is blowing..
And given the fact that Airbnb's opaque, elastic, indecipherable policies and practices flip-flop on an almost daily basis - according to whatever whim or PR offensive they happen to have going on at the time - definitive statements on how things do or don't operate on the platform, are simply impossible to make - particularly when matters are assesessed solely through the prism of one's own personal experiences.
My goal here is merely to provide hosts with solid, irrefutable evidence, straight from source, of Airbnb's stated policy on the issue of ratings removal, because whether or not you choose to believe it, it's an incontrovertible fact that CX agents have regularly refused to remove retaliatory and revenge ratings from innumerable host profiles, even though the accompanying reviews were being deleted. There's a mountain of evidence to support that conclusion, to be found across all hosting groups and forums
1Hopefully, the video clip I posted might be of some assistance to other hosts in the future who may find themselves in that unfortunate position, and come to the CC searching for answers. It would be good if they could find the correct information.