Cancellation due to an Accommodation not wheelcha...

Alain317 · ‎06-06-2018

Hi ,

i am a wheelchair user, i have booked an accomodation that based on the accessibility description was supposed to be wheelchair friendly.

I sent a confirmation to the host after my booking but the host informed me that the accomodation is not wheelchair Friendly.

As the conditions were flexible i was able to get reimbursed exept the service Fee.

How can I be reimbursed of service fee knowing that i have cancelled because of a misleading information.

thanks in advance for your support.

Emiel1 · ‎06-06-2018

Contact Airbnb and explain, they can do the cancellation for you in a way you can have full refund.

Cancellation due to an Accommodation not wheelchair friendly