Hi Dave. Thanks for the reply. I posted my question to find out if a guest can remove their own review.
I have a negative review from a guest last year. The review is leading to confusion from potential guests who can't tell if my listing is a whole house rental or not. Last year I switched from a nightly room rental to a weekly whole house rental. I have far more reviews as a room rental than not, so by reading the reviews a potential guest would think I will be present during their week-long stay.
The one negative review reinforces that, because I stayed there for 3 nights of this particular stay due to the guest's ever-changing arrival date.
For the past 8 months, I've been answering the same question over and over again: "Will you be staying there during our stay?" I cannot figure out how to explain this in my listing that the answer is No. The best way to do this is to remove this misleading review.
If you know of any way to get this done, I'd appreciate knowing about it. I'm thinking of listing my place elsewhere for the summer, because I'm tired of answering these questions and this one review is likely costing me bookings. Thanks!