Guest does not reply on my messages for months

[Eli16]

Hello,

Help center used to have option to choose Reservation and describe problem. I can't find that option any more. Guest who has reservation for day after tomorrow didn't reply on any message or e-mail since booking apartment, a few months ago!

He has reservation for day after tomorrow but since I don't have any information from him and can not get in touch, need help from Airbnb - to contact this guest, Benjamin Mac Erwale and notify him about obvious, lack of correspondence and communication.

Thank you advance.

[Sandra126]

If guest doesn't appear you will still be paid. They get reminders from Airbnb. Don't worry about it, nothing you can do. Do not cancel. He will either show or not.

[David126]

I would assume a no show, one last contact, tell them what time you will be there and leave it.