I am curious how exactly Airbnb verifies guests, espcially that don't use English letter names.
I am starting to get guests booking reservations and since I do not read Chinese, Korean, Japanese or any non English letter using language, I have no idea how to properly spell or pronounce their names.
I have hosted one guest already that didn't have an English letter based name and his English proficiency was so terrible, I had a hard time communicating with him.
I am Asian myself and very forgiving when it comes to thick accents and used to dealing with all types of Asian tourists and such, but if I am going to host them in my place, I do expect the tourist to have at least to be able to communicate properly in English for small talk and such.
If I'm visiting a foreign country, I don't expect them to cater to me either in terms of language proficiency.
Before I let guests check in, I give them very detailed House Rules and Such, and my concern like with the last guest who used a non English character name is that he could not quite understand the written instructions.
I don't want to be discriminatory, but I would like to be able to communicate effectively with all my guests and allowing guests to use non English letter names isn't helping this at all.